Frequently Asked Questions

Impact Box FAQ's

How long will it take to receive my Impact Box?: Please allow 7-10 business days for processing and shipping

What is your return policy?: Please contact us at info@socialventurescbus.com within 30 days to request return instructions.

How does my purchase impact the community?: Your purchase will provide social impact to the community. Social impact is the effect an organization’s actions have on the well-being of the community. Order a social impact product to help local businesses and provide impact for human trafficking survivors, individuals with disabilities, clean water efforts, hunger-relief charities, homelessness, and much more!

Can I customize my Impact Box?: You can customize the Impact Box by selecting the specific box items and add-ons that speak to you!

What kind of payment methods are accepted?: We accept all major methods of payment, including VISA, Mastercard, Discover, PayPal, and many more!

What does my money go towards after I purchase an Impact Box?: 100% of profits from your box purchase goes to support central Ohio small businesses and the social enterprise community.

Can I cancel my order?: Please contact us at info@socialventurescbus.com within 48 hours of purchase date to cancel your order.

How do I check the status of my order?: You will receive a tracking number when your order has shipped. Please allow 7-10 business days for processing and shipping.

What kind of shipping options do you offer?: We offer standard and expedited shipping methods.