Frequently Asked Questions
- How long will it take to receive my Impact Box?
Please allow 7-10 business days for processing and shipping
- What is your return policy?
Please contact us at firstname.lastname@example.org within 30 days to request return instructions.
- How does my purchase impact the community?
Your purchase will provide social impact to the community. Social impact is the effect an organization’s actions have on the well-being of the community. Order a social impact product to help local businesses and provide impact for human trafficking survivors, individuals with disabilities, clean water efforts, hunger-relief charities, homelessness, and much more!
- Can I customize my Impact Box?
You can customize the Impact Box by selecting the specific box items and add-ons that speak to you!
- What kind of payment methods are accepted?
We accept all major methods of payment, including VISA, Mastercard, Discover, PayPal, and many more!
- What does my money go towards after I purchase an Impact Box?
100% of profits from your box purchase goes to support central Ohio small businesses and the social enterprise community.
- Can I cancel my order?
Please contact us at email@example.com within 48 hours of purchase date to cancel your order.
- How do I check the status of my order?
You will receive a tracking number when your order has shipped. Please allow 7-10 business days for processing and shipping.
- What kind of shipping options do you offer?
We offer standard and expedited shipping methods.