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Goodwill Columbus

Clothing & Jewelry

Transforming the lives of individuals with disabilities and other barriers to employment through pathways to independence and the power of work.


Goodwill is a human services agency committed to workforce development, community inclusion for people with disabilities, and environmental stewardship through responsible recycling. Our efforts are supported by our social enterprise businesses.

Our Social Impact

We measure how many people served in a year, hours of service to those individuals, number of job placements, number of volunteers, number of volunteer hours, hourly wages for those we helped place into employment, tonnage of material diverted from the landfill, and total revenue and expenditures.

Some of Goodwill’s noted accomplishments since 2005 include:

Retooling Workforce Development services, expanding programs to advance employees, and building a career pathway model that helps individuals to get their first and “next best” job, while diversifying revenue sources through federal, state, local government and foundation grants and growing partnerships with community non-profit agencies and businesses.
Re-envisioning Adult Day Services, currently serving more than 500 adults with developmental disabilities daily, while transitioning them from segregated, facility-based services to integrated community-based settings to ensure they can learn, grow, advance and live their best lives.
Transforming Goodwill’s headquarters in Grandview on Edgehill Road as a result of a successful $10 million capital campaign, with significant renovation of 130,000 square feet of space.
Growth of the agency from $27.9 million in 2006 to $50.7 million in 2020.
Expansion of donated goods retail operations as the agency’s economic engine.
Goodwill Columbus increased its footprint from 4 stores to 11 locations, currently generating almost $20 million annually, including an outlet store, an e-commerce platform through ShopGoodwill and “Goodwill At Your Door”/home pickup.
Significant growth of custodial and unarmed security contract businesses to nearly $9.5 million, currently employing 340 individuals, more than 60% with a documented disability.